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The fallacy of personalization, and how’s it’s hurting retail.

Everyone in the world of retail, e-commerce, omni-channel selling, or whatever you want to call “selling products and services to…

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Reactive or Proactive?

It seems to me, for all the benefits to building business, e-commerce has created a more reactive instead of proactive…

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Price, Quality, Delivery…pick two

Early in my career I met someone who contributed to my professional development, and was somewhat of a mentor to…

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Listen, do you want to know a secret?

I took a class in college in communications and the professor introduced the course with an opening statement that hit…

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Find your healthy business weight…

In today’s market, growth is no longer the measure of success, profitability is; not sure why it takes so long…

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