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The fallacy of personalization, and how’s it’s hurting retail.
Everyone in the world of retail, e-commerce, omni-channel selling, or whatever you want to call “selling products and services to…
Reactive or Proactive?
It seems to me, for all the benefits to building business, e-commerce has created a more reactive instead of proactive…
Price, Quality, Delivery…pick two
Early in my career I met someone who contributed to my professional development, and was somewhat of a mentor to…
Listen, do you want to know a secret?
I took a class in college in communications and the professor introduced the course with an opening statement that hit…
Find your healthy business weight…
In today’s market, growth is no longer the measure of success, profitability is; not sure why it takes so long…